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Comprehensive Feature set
for businesses of all types and sizes
 
 
Home > Features > Outbound > Campaigns
 
Our Esteemed Clients
 
Customer Speak
cscomma We chose DACX over 20 other solutions because of its high Answering Machine Detection and flexible CRM. We are delighted by Drishti's response time in meeting our changing requirements. With this kind of support and deliverability we are confident of growing rapidly with Drishticscommar
Subbaiah KP
Ex-IT Head
Origin Call Center
Bangalore, India
 
 
Campaigns

DACX Ameyo offers a holistic view of all the campaigns in a single unified interface. Managers can easily add new campaigns or modify existing campaigns. Managers can assign or remove users from a campaign or shuffle users in between campaigns in just a few clicks.

By creating Filters and assigning them to campaigns, managers can target business-specific prospects further leading to increased conversions.

Supervisors can gauge the performance of campaigns with details such as campaign summary across agents as well as processes, total call count, status summary, disposition summary, minute details, average call duration, post dial delay (PDD) and answer seizure ratio (ASR). To increase the overall productivity of the campaigns, users are enabled to configure or modify campaign parameters in real-time.

 
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Resources
  Case Study
red arrow See how Drishti maximized the number of live connects and operational efficiency.
red arrow See how Drishti catered to a complex communication model of a financial company.
Read more...  
  White Paper
red arrow How technology is a key differentiater when it comes to a Call Center's productivity.
red arrow Communications requirements of the financial advisories.
Read more...  
 
  bpo news 1st contact center award winner dacx ameyo contact center world memebrs choice awards 2008 winner drishti ip contact center award 2008 drishti  
 
   
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