| DACX Ameyo offers a holistic view of all the campaigns in a single unified interface. Managers can easily add new campaigns or modify existing campaigns. Managers can assign or remove users from a campaign or shuffle users in between campaigns in just a few clicks.
By creating Filters and assigning them to campaigns, managers can target business-specific prospects further leading to increased conversions.
Supervisors can gauge the performance of campaigns with details such as campaign summary across agents as well as processes, total call count, status summary, disposition summary, minute details, average call duration, post dial delay (PDD) and answer seizure ratio (ASR). To increase the overall productivity of the campaigns, users are enabled to configure or modify campaign parameters in real-time.
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