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Adaptive technologies for
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Home > Technology > Deployment
 
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Customer Speak
cscomma Your support and assistance all year has been welcomed, extremely appreciated and I'd like to take this opportunity to thank you all for that support. When companies combine their talents and support one and other in this way, almost invariably both will benefit from the success of each other.cscommar
Barrie
CEO
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Deployment

Leveraging the Model Driven Architecture, DACX Ameyo supports the conventional TDM network or the next-generation VoIP telephony environment with equal deft. In case of the TDM deployment, DACX core integrates the ACD and the dialer with the softswitch or a conventional PBX for managing the call flow.

For the calls generated over the VoIP network, the DACX Ameyo supports SIP and manages the calls with the help of media gateways or VoIP provider.

ameyo call distribution

DACX Core controls the entire system. It is completely flexible to support both TDM and VoIP based network

 

 
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Resources
  Case Study
red arrow See how Drishti maximized the number of live connects and operational efficiency.
red arrow See how Drishti catered to a complex communication model of a financial company.
Read more...  
  White Paper
red arrow How technology is a key differentiater when it comes to a Call Center's productivity.
red arrow Communications requirements of the financial advisories.
Read more...  
 
 
  bpo news 1st contact center award winner dacx ameyo contact center world memebrs choice awards 2008 winner drishti ip contact center award 2008 drishti  
 
   
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