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Holistic Contact Management
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cscomma Drishti is doing great job with constant innovations. Drishti offers better services and world-class support that has added value to our business. cscommar
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Enterprise Communications Suite

Constant developments in communications technologies has lead to exponential increase in the usage of multiple devices and multiple channels of communications. The complex network of emerging enterprises comprising of their departments, mobile warriors, work-at-home employees, partners and vendors needs to be converged into one single entity to facilitate communications.

Enterprise communications is considered to be a market of incredible opportunity. According to some estimates, it is worth a staggering $USD40 Billion. DACX Ameyo caters to all organizations irrespective of their size, and will provide immediate Return-on-Investment.

DACX Ameyo is a comprehensive Communications Suite for Enterprises that need advanced collaboration capabilities to manage their ecosystem of customers, partners, vendors and workforce. It ties together the complex networks into single virtual entity to facilitate communications. It brings all the functionalities of an advanced enterprise-class telephony system at unbeatable price.

Leveraging the IP based contact management system with open standards, DACX Ameyo allows emerging Enterprises to be more agile and extensible. With built-in SIP functionality, it allows easy migration to Voice over IP and adaptability to Multi-Site and multi-departmental environments.

Incoming calls can be routed to voicemail boxes that can be configured for each user. Find me Follow me, Multi-modal and multi-channel capabilities ensure that users are accessible on-site and offsite, thus bringing the Enterprise closer to its departments and Contact Center . Calls can also be transferred to colleagues, Subject Matter Experts (SMEs) or departments. With the IP Office, and multi-channel support, it offers Find me Follow me functionality for your mobile workforce.

 
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Resources
  Case Study
red arrow See how Drishti maximized the number of live connects and operational efficiency.
red arrow See how Drishti catered to a complex communication model of a financial company.
Read more...  
  White Paper
red arrow How technology is a key differentiater when it comes to a Call Center's productivity.
red arrow Communications requirements of the financial advisories.
Read more...  
 
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