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Today's Enterprises witness an ever-changing world of customer expectations and business objectives. The operations of next-generation enterprises are spread across different departments and locations with large workforce and huge customer base. In such a dynamic scenario they need robust technologies to address their unique requirements. One Size does not fit all any more.
DACX Ameyo is holistic contact management system that can be custom-made for business-specific communication requirements. The next-generation communications suite offers its user a consistent interaction experience across different channels such as phone, email, sms, chat. Its technological platform is based on MDA that enhances easy scalability and rapid development of new features that offers easy migration path to the next level. |
After reviewing several providers, we chose Drishti because of their cutting-edge technology. A very good call center solution like Drishti yields high RoI and can be one of the performance drivers of call center operations. DACX is so user friendly that we can manage it without any IT personnel, and if we ever have issues, Drishti's highly responsive support is accessible immediately. 
