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Holistic Contact Management
with the All-in-one approach
 
 
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Our Esteemed Clients
Customer Speak
cscomma Drishti is doing great job with constant innovations. Drishti offers better services and world-class support that has added value to our business. cscommar
Sarfaraz Alam
N M Teleservices
 
 
Offerings

DACX Ameyo is a responsive and adaptive communications solution for emerging enterprises. It offers holistic contact management with the best-of-breed capabilities such as ACD, IVR, Predictive Dialer, IP-PBX, Quality Monitoring, Reporting, CRM, and Voice Logger. With its flexible and hybrid architecture it perfectly caters to contact centers and enterprises of all sizes and types. Based on MDA, it offers easy scalability and rapid development of features to address unique business requirements. It is easily adaptable to both VoIP and TDM based networks without compromising on the service quality.

Offerings from DACX Ameyo include

  1. Contact Center Software: DACX Ameyo offers complete inbound, outbound and blended solutions for a wide array of business processes.
  2. Enterprise Communications Suite: DACX Ameyo offers collaboration capabilities to integrate different departments, workforce, customers, contact center, partners and vendors into a single virtual entity.
  3. Vertical Specific Applications: DACX Ameyo offers customized applications to cater to business specific requirements of different verticals.
 
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Resources
  Case Study
red arrow See how Drishti maximized the number of live connects and operational efficiency.
red arrow See how Drishti catered to a complex communication model of a financial company.
Read more...  
  White Paper
red arrow How technology is a key differentiater when it comes to a Call Center's productivity.
red arrow Communications requirements of the financial advisories.
Read more...  
 
  bpo news 1st contact center award winner dacx ameyo contact center world memebrs choice awards 2008 winner drishti ip contact center award 2008 drishti  
   
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