DACX Ameyo is a responsive and adaptive communications solution for emerging enterprises. It offers holistic contact management with the best-of-breed capabilities such as ACD, IVR, Predictive Dialer, IP-PBX, Quality Monitoring, Reporting, CRM, and Voice Logger. With its flexible and hybrid architecture it perfectly caters to contact centers and enterprises of all sizes and types. Based on MDA, it offers easy scalability and rapid development of features to address unique business requirements. It is easily adaptable to both VoIP and TDM based networks without compromising on the service quality.
Offerings from DACX Ameyo include
- Contact Center Software: DACX Ameyo offers complete inbound, outbound and blended solutions for a wide array of business processes.
- Enterprise Communications Suite: DACX Ameyo offers collaboration capabilities to integrate different departments, workforce, customers, contact center, partners and vendors into a single virtual entity.
- Vertical Specific Applications: DACX Ameyo offers customized applications to cater to business specific requirements of different verticals.
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