| DACX Ameyo is a full-featured outbound solution that allows contact centers to increase the efficiency of their outbound campaigns to increase sales closure and earn higher debt collection revenues. Ameyo offers automated, predictive, precision, progressive, power and manual, dialing modes to manage outbound calls. It provides dynamic call pacing functionality as per the agent availability, average interaction time, answering machine detection rate and busy signals. So supervisors do not have to pace calls manually and save on their productive time. The solution strictly adheres to Do-not-Call regulations at all levels of operation thereby negating even a single chance of error. For managing campaigns, Ameyo offers a centralized administration interface to the managers. Agents can reach customers via the preferred channel such as email, phone or chat at the most convenient time. Ameyo maximizes contact with robust lead management and multiple-number management.
Some of the features of Ameyo outbound solution are:
Dynamic Call Pacing
Predictive, precision, progressive, power dialing modes
Multiple Campaign management
Advanced Number Management
Do-not-Call Compliance
Answering Machine Detection
Multi-Channel Support
Best Time to Call
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We chose DACX over 20 other solutions because of its high Answering Machine Detection and flexible CRM. We are delighted by Drishti's response time in meeting our changing requirements. With this kind of support and deliverability we are confident of growing rapidly with Drishti
