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Innovative Solutions for Contact Center processes
and Enterprises communication requirements
 
 
Home > Solutions > Process
 
Our Esteemed Clients
Customer Speak
cscomma After reviewing several providers, we chose Drishti because of their cutting-edge technology. A very good call center solution like Drishti yields high RoI and can be one of the performance drivers of call center operations. DACX is so user friendly that we can manage it without any IT personnel, and if we ever have issues, Drishti's highly responsive support is accessible immediately. cscommar
Medz Kapunan
Managing Director
Pacific Prime, Philippines
 
 
Process

Customer & technical support, telemarketing and sales, collections, market research, directory services and order management collectively account for 90% of the business interactions. Be it a captive or an outsourced contact center, a hosted or a premise-based model, you will seek a competitive edge with a solution that is flexible, responsive, cost effective and easy to use.

DACX Ameyo offers innovative inbound, outbound and blended capabilities to run business processes such as customer support, telemarketing & sales, collections, marketing research, order management, booking & ticketing for Contact Centers as well as Enterprises. The pre-integrated CRM, database and reporting capabilities, allows you to save on in any additional components, at the same ensuring that you do not compromise on the service quality.

With its rich feature-set and innovative technology, DACX Ameyo ensures higher revenues, along with superior customer interactions which fosters your brand image and customer loyalty.

 
dacx ameyo broucher download
Resources
  Case Study
red arrow See how Drishti maximized the number of live connects and operational efficiency.
red arrow See how Drishti catered to a complex communication model of a financial company.
Read more...  
  White Paper
red arrow How technology is a key differentiater when it comes to a Call Center's productivity.
red arrow Communications requirements of the financial advisories.
Read more...  
 
  bpo news 1st contact center award winner dacx ameyo contact center world memebrs choice awards 2008 winner drishti ip contact center award 2008 drishti  
 
   
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