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Innovative Solutions for Contact Center processes
and Enterprises communication requirements
 
 
Home > Solutions > Overview
 
Our Esteemed Clients
Customer Speak
cscomma After reviewing several providers, we chose Drishti because of their cutting-edge technology. A very good call center solution like Drishti yields high RoI and can be one of the performance drivers of call center operations. DACX is so user friendly that we can manage it without any IT personnel, and if we ever have issues, Drishti's highly responsive support is accessible immediately. cscommar
Medz Kapunan
Managing Director
Pacific Prime, Philippines
 
 
Overview

The main challenge for all businesses is to enhance customer retention, build strong customer loyalty and increase profitability in the face of increasing customer service expectation levels and changing business objectives.

DACX Ameyo customer interaction management system has been created with a view to address business specific requirements across different industry verticals. It delivers superior customer interactions for Contact Centers and Enterprises. Its innovative technology platform perfectly maps to different business processes of Contact Centers and Enterprises, and provides an environment that conducive for their structured growth.

Solutions from DACX Ameyo are ideally suited for contact centers of different types and sizes. Be it a domestic Call Center that operates on conventional TDM based networks or an international Contact Center that requires SIP functionality for their VoIP based telephony networks, Ameyo caters to all. Moreover DACX Ameyo TM leverages the all-in-one approach and offers world-class capabilities for inbound, outbound and blended processes across industries such as telecoms, technology, financial advisories, healthcare, retail, and hospitality.

 
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Resources
  Case Study
red arrow See how Drishti maximized the number of live connects and operational efficiency.
red arrow See how Drishti catered to a complex communication model of a financial company.
Read more...  
  White Paper
red arrow How technology is a key differentiater when it comes to a Call Center's productivity.
red arrow Communications requirements of the financial advisories.
Read more...  
 
  bpo news 1st contact center award winner dacx ameyo contact center world memebrs choice awards 2008 winner drishti ip contact center award 2008 drishti  
 
   
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