Ameyo is an all-in-one next-generation Communications suite that empowers businesses to become more agile and adaptable. The solution dynamically responds to the challenges faced by emerging Enterprises, via ensuring business availability for maximum customer contact and reducing operational complexities for effortless management. Built from ground-up using standards-based software, it ensures complete extensibility, reliability and availability. The future-proof solution is adaptable as far as service delivery mechanisms (Saas or Premise), size (tens to thousands), technology (VoIP or TDM), and process types are concerned. Moreover, it allows for complete virtualization, manageability and scalability owing to SOA, and Model Driven Architecture (MDA).

Ameyo automates complex routine tasks so that users can spend more time on engaging with profitable customers while simultaneously giving complete management control and improved price-performance. Its rich feature-set offers innovative capabilities to Contact Centers and Enterprises with unique requirements, operational complexities, performance bottlenecks, and automation issues.