There exists a variety of industries such as Fast Moving Consumer Groups (FMCG), Banking, Finance, Securities, Insurance (BFSI), telecommunications, healthcare and many more. Each particular industry has specific operational and business processes. A single communications solution cannot efficiently cater to such a diverse range of processes. One size does not fit all anymore. There arises a requirement of responsive and flexible technology solutions that can be molded to incorporate specific requirements with complete customizations.

Leveraging the hybrid architecture, DACX Ameyo offers total adaptability for organizations of all types and sizes. With customized CRM, and specific functionality, it offers tailor-made applications to specific verticals such as Telecom, Financial Advisory, Healthcare, Entertainment, etc. Telesecretary, Appointment Scheduler, Dial-n-Trade are some examples of such Vertical Specific Applications.

•  The Telesecretary accept the calls, play a welcome message and further directs you to the right department or extension.

•  An Appointment Scheduler assists doctors and patients in organizing, scheduling, modifying and confirming appointments.

•  An Account Update gives information to subscribers about their account status.

•  The Payment Reminder reminds customer of the due payments, and last date warnings.

•  A Calendar notifies and reminds its users of upcoming meetings and events.

•  Similarly broadcasts can be disseminated for promotional offers or new product and service announcements.

Once the requirements are identified, special applications can be created to automate time- consuming tasks. Such vertical specific customizations help companies to reduce operational costs and increase efficiency levels which result in multi-fold increase in productivity and customer satisfaction.

Such applications have become prevalent in Financial Services, Telecom and Healthcare. DACX Ameyo™ can provide such focused capabilities in minimal time.