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Home > Technology > Deployment > Voip
 
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Customer Speak
cscomma Your support and assistance all year has been welcomed, extremely appreciated and I'd like to take this opportunity to thank you all for that support. When companies combine their talents and support one and other in this way, almost invariably both will benefit from the success of each other.cscommar
Barrie
CEO
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VoIP

Call generated over IP telephony network are carried via SIP/IAX. The calls are further routed to agents via media gateway or VoIP provider. DACX core is integrated with ACD for managing inbound call traffic and a dialer for throwing outbound calls. No propriety hardware or software is required as the softswitch handles all communications. The inbuilt voice logger ensures 100% blind recording.

VoIP Deployemnt


dacx ameyo voip deployment diagrm

 
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Resources
  Case Study
red arrow See how Drishti maximized the number of live connects and operational efficiency.
red arrow See how Drishti catered to a complex communication model of a financial company.
Read more...  
  White Paper
red arrow How technology is a key differentiater when it comes to a Call Center's productivity.
red arrow Communications requirements of the financial advisories.
Read more...  
 
 
  bpo news 1st contact center award winner dacx ameyo contact center world memebrs choice awards 2008 winner drishti ip contact center award 2008 drishti  
 
   
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